Terms & Conditions
Gasket Genius
Effective date: 2026
Welcome to Gasket Genius.
By using this website or placing an order, you agree to the following terms.
1. Company information
Gasket Genius
Email: orders@gasketgenius.com
Website: https://gasketgenius.com
We manufacture and supply custom and standard gaskets, seals, O-rings and related sealing products.
2. Orders
By placing an order, you confirm that:
- all provided information is correct
- drawings and measurements are accurate
- you are authorized to purchase on behalf of yourself or your company
Custom-made products are manufactured according to the specifications you provide.
We are not responsible for errors in customer-supplied dimensions or drawings.
3. Pricing
All prices are displayed in the selected currency.
Prices may change without prior notice.
The final price is confirmed at checkout.
Taxes, customs duties, or import fees (if applicable) are the responsibility of the customer.
4. Payment
We accept secure online payments through trusted third-party payment providers.
Orders are processed only after payment is successfully completed.
5. Production & delivery
Production time depends on:
- complexity
- material
- quantity
Estimated lead times are informational and not legally binding.
Shipping times depend on the selected carrier.
We are not responsible for delays caused by carriers, customs, or force majeure.
6. Custom products (important)
Most of our products are custom-made or manufactured to order.
According to EU consumer law, custom or personalized goods:
👉 cannot be returned or cancelled after production has started
Please double-check all specifications before confirming your order.
7. Returns & complaints
If you receive:
- damaged goods
- incorrect products
- manufacturing defects
please contact us within 7 days at:
orders@gasketgenius.com
We may request photos or samples.
If the issue is confirmed, we will:
- replace the product, or
- refund the affected items
Normal wear, improper installation, or misuse is not covered.
8. Product use & liability
Our products are industrial components.
The customer is responsible for:
- correct installation
- compatibility
- testing for their specific application
We are not liable for:
- indirect damages
- lost profits
- downtime
- improper use
Maximum liability is limited to the purchase price of the product.
9. Intellectual property
All content on this website (texts, images, logos, graphics) is property of Gasket Genius and may not be copied or reused without permission.
10. Privacy
Personal data is processed according to our Privacy Policy:
👉 https://gasketgenius.com/privacy-policy/
11. Changes
We may update these Terms at any time.
Continued use of the website means acceptance of the updated version.
12. Governing law
These Terms are governed by European Union laws and applicable local regulations.
Any disputes will be resolved by the competent courts.
13. Contact
If you have questions, contact us: